When they reply, we'll push you a notification from our mobile app, where you can continue the convo!

Turns missed-calls into SMS conversations

When they reply, we'll push you a notification from our mobile app, where you can continue the convo!

Turns missed-calls into SMS conversations

STILL NOT SURE?

Frequently Asked Questions

General Questions

Question 1: Does your service truly offer unlimited SMS?

Yes! You’re only limited by your mobile carrier’s Fair Use Policy. For standard workflows like reminders, updates, or chatbot responses, you’ll face no restrictions. For bulk campaigns, use our drip mode feature (training provided).

Question 2: Are messages sent using my mobile plan’s credits?

Yes. Since messages are sent via your SIM card, ensure your plan includes sufficient SMS/MMS credits. We recommend using carriers with unlimited SMS plans for seamless use.

Question 3: Is your service available in my country?

Our gateway works globally! All you need is an Android device (Android 9.0+, 4GB RAM recommended) and a SIM card with SMS capabilities.

Question 4: Can I send MMS internationally?

MMS depends on your carrier and the recipient’s network. If your carrier supports MMS locally, it will work. Otherwise, SMS is the default.

Question 5: Do I need A2P registration?

No. By using your SIM card, you bypass A2P registration. Launch campaigns instantly—no waiting for approvals.

Question 6: Do I need to complete the Australian Regulatory Bundle?

No. By using your SIM card, you bypass all regulatory bundle requirements. Launch campaigns instantly—no waiting for approvals.

Question 7: What compliance rules apply to SMS campaigns??

Follow local laws like the TCPA (U.S.), GDPR (EU), and others. Always obtain consent, include opt-outs, and avoid restricted hours.

Question 8: Why choose you over Twilio/LeadConnector?

Skip the red tape—launch campaigns in minutes, not weeks. Enjoy unlimited SMS at a flat rate with no surprise fees.

Question 9: Are eSIMs supported?

Yes! Use eSIMs to send international SMS over Wi-Fi, avoiding roaming charges.

Question 10: Can I use my personal phone number?

We recommend a dedicated Android device (refurbished works) for reliability and scalability.

Question 11: Your How do I scale this for clients?

With low setup costs and instant deployment, you can:

Pre-configure devices and send to your client/s
Share setup guides for self-installation (We provide unbranded guides)
Offer premium managed services (You hold the connected phone on behalf of your client/s)
Turn client SMS costs into your recurring revenue stream.

Question 12: Your What’s included in the trial?

Yes! Enjoy a 30-day free trial during pre-launch (14 days post-launch).

Question 13: What’s included in the trial?

There are no restrictions during the trial period. We have a discounted price to help our Early Adopters.

Question 14: How secure is my data?

All data is encrypted and stored securely. We comply with global privacy regulations.

Question 15: Can I use chatbots with your gateway?

Yes, you sure can! Integrate with most chatbot platforms for automated workflows.

Question 16: Do you support two-way messaging?

Yes. Clients can reply directly to SMS, and responses sync with your CRM.

Question 17: What happens if my SIM runs out of credits?

SMS will pause until you top up. You can set alerts in the dashboard to avoid disruptions. Better still, we recommend using a SIM with an UNLIMITED SMS Plan.

Question 18: How do I contact support?

Submit a ticket via our platform. Responses within 24-48 hours (may vary during pre-launch).

Phone Questions

Question 1: What are the phone specifications?

EzySMSGateway should work on any Android phone with the following specifications:

Android 9.0 or above.

4GB or more RAM.

Working camera to scan the QR code to login

Question 2: What phone can I use?

EzySMSGateway should work with any Android phone with the specs as per above.

Here are some phones that have proven to work well:

Google Pixel 3a | eSIM Compatible: YES | Dual SIM: YES |

Honor X5 Plus | eSIM Compatible: NO | Dual SIM: YES |

Nokia C31 | eSIM Compatible: NO | Dual SIM: YES |

Nokia C12 | eSIM Compatible: NO | Dual SIM: YES |

Nokia C02 | eSIM Compatible: NO | Dual SIM: YES |

OPPO A16s | eSIM Compatible: NO | Dual SIM: YES |

Realme C21 | eSIM Compatible: NO | Dual SIM: YES |

Motorola XT2227-3 | eSIM Compatible: NO | Dual SIM: YES |

Moto e32 | eSIM Compatible: NO | Dual SIM: YES |

Integration & Technical Questions

Question 1: Does your platform integrate with my CRM?

Yes! We offer API integration for most CRMs.

Question 2: Is API documentation available?

Comprehensive docs are provided for developers to streamline integration.

Question 3: Can I run marketing campaigns?

Absolutely. Use bulk SMS/MMS, drip campaigns, or automation tools for targeted outreach.

Question 4: Can multiple SIMs link to one GHL sub-account?

Yes! Our upcoming number pool feature will enable this after our Pre-Launch

Account Management Questions

Question 1: Can I upgrade or cancel my plan?

Soon, you’ll manage subscriptions directly in your EzySMSGateway Dashboard. For now, contact support.

Question 2: How do I update billing info?

Soon, you’ll manage subscriptions directly in your EzySMSGateway Dashboard. For now, contact support.

Affiliate Program Questions

Question 1: How does the affiliate program work?

Coming Soon

Question 2: What’s the commission structure?

You will earn a whopping 50% recurring commission on every referral’s subscription. (Commission for new Affiliates joining after our Pre-Launch will reduce to 40%) So join our Affiliate Program NOW to lock in 50% commissions!

Question 3: When are commissions paid?

Commissions are paid on the 15th day of the following month. For example, commissions earned this month are paid out on the 15th day of next month.

Question 4: How are payouts handled?

Payments are sent via (Coming Soon)

White Label Opportunity Questions

Question 1: What’s included in the white label package?

A fully branded dashboard, custom domain hosting, tailored subscription plans and your very own android app,.

Question 2: Can I set my own pricing?

Yes! You can customize your packages and pricing to match your agency’s strategy.

Question 3: Is technical support included?

We handle all backend server and software maintenance while you support your clients and focus on scaling your brand.

Question 4: How long does setup take?

Our Dev Team are standing by ready to help you launch your white label solution within 7 to 14 days with our done-for-you setup.